Shipping policy

We provide reliable and fast delivery across the United Kingdom for all pet carriers, cages, and accessories.

Processing Time

All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

UK Standard Delivery

• Estimated delivery time: 2–5 business days

• Delivery fee calculated at checkout

• Free delivery available on selected orders or promotions

Express Delivery

Express shipping is available for customers who need faster delivery.

• Estimated delivery time: 1–2 business days

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with tracking information to monitor your delivery status.

Delivery Areas

We currently deliver throughout England, Scotland, Wales, and Northern Ireland.

Delays

While we aim to deliver all orders on time, delays may occasionally occur due to weather conditions, courier issues, or high seasonal demand.

Damaged or Missing Items

If your order arrives damaged or incomplete, please contact our customer support within 48 hours of delivery with photos and order details.